What is your return policy?

Zillionmall accepts returns for items purchased on https://zillionmall.com within 30 days of delivery. Refunds will be issued to the original payment method for the item price and applicable taxes, excluding shipping costs.

All items must be in their original condition (unwashed, unworn, and with tags attached) and in the original packaging.</li>

zillionmall does not accept exchanges.

Customers are responsible for all return shipping charges.

Please contact us at zillionmall2@gmail.com if you would like to return an item, request a replacement, or inquire about a refund.

Damages and Issues

Upon receiving your order, please inspect it and contact us immediately if any items are defective, damaged, or incorrect. We’ll evaluate the issue and work to resolve it promptly.

When will I receive my refund?

Refunds are processed to the original payment method in the currency used at the time of purchase (accepted payment methods include PayPal, Visa, Mastercard, American Express, and Discover). If we are unable to refund you in the original or primary currency, you will receive a refund in U.S. dollars (USD). We will notify you once we’ve received and inspected your return to confirm if the refund is approved. If approved, refunds are typically processed within 5 business days.